Cookie Policy

Cookies are used on the website of LOVOO GmbH (“LOVOO”). The purpose of this policy is to explain what cookies are, the different types of cookies, and for which purposes they are used on LOVOO’s website.

Complying with data protection law is one of our top priorities. If you have any questions, feel free to send us an email ([email protected]). More information on data protection and your rights is also available in our Privacy Policy.

A cookie is a small text file that is stored on the user’s end device. A cookie is generated by the web server when it is accessed by the user’s web browser and transmits certain information to the entity that places the cookie. At LOVOO, we use cookies to safeguard our IT security, provide, improve, and analyze our website and make it more appealing, as well as for marketing purposes.

The most common types of cookies are:

1. Transient cookies

These cookies are automatically deleted when the browser is closed. These cookies are mainly session cookies. They store what is known as a session ID, which is used to assign various requests sent to the browser to a common session. This ensures that the user’s computer can be recognized if it returns to the website. Session cookies are deleted when the user logs out or the browser is closed.

2. Persistent or protocol cookies

A persistent or protocol cookie stores a file on the user’s (mobile) end device for the period of time determined by the expiry date. These cookies help websites to remember the user’s information and settings the next time he or she visits. This results in faster and more convenient access, as the user does not have to adjust language settings or other settings again, for example. Once the expiry date has elapsed, the cookie is automatically deleted when the user visits the website that generated it.

3. Third-party cookies

Third-party cookies come from providers other than the website operator. They may be used to collect information for the purposes of advertising, custom content and web statistics.

If placement of a cookie requires consent, you can consent to this on our Consent Management Platform. You can also revoke your consent on the Consent Management Platform at any time with future effect without having to worry about experiencing any disadvantages. You can also object to data processing on the Consent Management Platform if the data processing is based on a balancing of interests pursuant to Art. 6 (1) lit. f) GDPR.

The following cookies are used on our website:

Name of the cookie/host and provider

Data categories

Purpose of data processing

Legal basis

Storage duration

Cookies with the domain “LOVOO.com”

Session ID and cross-site request forgery token (CSRF token). This host/cookie records the page content on www.lovoo.com

Detection and prevention of attempted fraud and the protection of our systems

Section 25 (2)(2) TTDSG (German Telecommunications and Telemedia Data Protection Act), Art. 6 (1) lit. f) GDPR. LOVOO has a legitimate interest in protecting its systems and detecting and preventing attempted fraud

The session ID and CSRF token are stored for 30 days

Host “webassets.lovoo.com”

This host only generates static page content

This host is a subdomain of LOVOO. This host is required to display the website (texts, images, etc.).

Section 25 (2)(2) TTDSG (German Telecommunications and Telemedia Data Protection Act)

No storage

•gdpr-wrapper.privacymanager.io

•gdpr-consent-tool.privacymanager.io

•gdpr.privacymanager.io

 

Provider:

LiveRamp Netherlands, B.V.

Reguliersdwarsstraat 108

1017 BN Amsterdam

The Netherlands

Session data (date, device info, IP address, browser information, consent status) and a Javascript command.

These cookies are needed to provide the CMP. These cookies can be used to identify and process the consent status of users.

Section 25 (2)(2) TTDSG (German Telecommunications and Telemedia Data Protection Act) / Art. 6 (1) lit. f) GDPR. LOVOO has a legitimate interest in managing the consent of users of our website.

1 to 390 days

•js.stripe.com

•m.stripe.network

•m.stripe.com

 

Provider:

Stripe, Inc.

510 Townsend Street

San Francisco, CA 94103

USA

 

Due to a third country transfer, we have concluded standard contractual clauses with this provider.

 

More information is available in Stripe’s Privacy Policy: https://stripe.com/at/privacy

 

Session data and loading Javascript program code

These cookies or hosts are required for the purposes of payment processing and, in particular, combating fraud.

Section 25 (2)(2) TTDSG (German Telecommunications and Telemedia Data Protection Act), Art. 6 (1) lit. f) GDPR. LOVOO has a legitimate interest in detecting and preventing attempted fraud related to online payment processes. 

__stripe_mid: 1 year

 

__stripe_sid: 30 minutes

Host “www.google.com” (reCAPTCHA)

 

Provider:

Google Ireland Limited

Gordon House, Barrow Street

Dublin 4

Ireland

 

More information on Google’s Privacy Policy is available at https://policies.google.com/privacy?hl=en.

Session data (IP address, browser and device settings, information on user behavior (mouse movements and keyboard activity)).

This host is a CAPTCHA service aimed at preventing automated and otherwise improper access to the website (spam and bots).

Section 25 (2)(2) TTDSG (German Telecommunications and Telemedia Data Protection Act), Art. 6 (1) lit. f) GDPR. LOVOO has a legitimate interest in preventing bot attacks and protecting its systems, LOVOO’s IT and ultimately the personal data of LOVOO’s users.

30 days

 

Hosts •www.gstatic.com

•fonts.gstatic.com

 

 

Provider:

Google Ireland Limited

Gordon House, Barrow Street

Dublin 4

Ireland

 

 

More information on Google’s Privacy Policy is available at https://policies.google.com/privacy?hl=en.

These hosts display page content on the website or fonts, and the IP address is transmitted for this purpose.

The host (gstatic.com) is used to display content on the website (JS, CSS etc.).

The host (font.gstatic.com) is used to load Google Fonts to be used on the website.

Section 25 (2)(2) TTDSG (German Telecommunications and Telemedia Data Protection Act) The hosts are needed to display or make the website available.

No storage on the part of LOVOO

Facebook hosts:

 

•connect.facebook.com

•connect.facebook.net

•www.facebook.com

 

Provider:

Facebook Ireland Ltd.

4 Grand Canal Square

Grand Canal Harbour

Dublin 2

Ireland

 

More information on Facebook Connect and privacy settings are available in Facebook’s Data Policy and Terms of Service at https://www.facebook.com/policy.php.

IP address

Facilitating Facebook’s single sign-on service. Users can also log in to LOVOO with their Facebook access data.

Section 25 (2)(2) TTDSG (German Telecommunications and Telemedia Data Protection Act), Art. 6 (1) lit. f) GDPR: The legitimate interest is facilitating the login process through Facebook for users. Alternatively, the data processing is based on Art. 6 (1) lit. b) GDPR: Contractual fulfillment of LOVOO and Facebook’s Terms of Service.

LOVOO does not store such data because these are only host requests.

static.cloudflareinsights.com

 

Provider:

Cloudflare Inc

101 Townsend Street

San Francisco, CA 94107

USA

 

Due to a third country transfer, we have concluded standard contractual clauses with this provider.

 

More information on data protection at CloudFlare is available under the following link: https://www.cloudflare.com/security-policy.

IP address, log data (technical data about the visit to the website) and information about the user’s system configuration.

The cookie processes the IP address, log data (data about the visit to the website/app) and system configuration information for the purpose of preventing bot attacks and protecting LOVOO’s systems.

Section 25 (2)(2) TTDSG (German Telecommunications and Telemedia Data Protection Act), Art. 6 (1) lit. f) GDPR. LOVOO has a legitimate interest in preventing bot attacks and protecting its systems.

__cfduid: 1 month

_cf_bm: 30 minutes